View our tutorial on how to use eMagic Trio

Create Trio Folder | Add Documents | Deliver to Underwriting | Lender Notification | Return Folder | Submit Conditions

Create a Trio Folder on eMagic.com

1. There are three ways to create a trio folder on eMagic.com

   • Create Loan.

     Main Menu > Create Loan tab > Create a Loan > Select Create Trio Folder and press Go after filling in the appropriate loan information.
     

   • Upload Loan.

     Main Menu > Upload Loan tab > Select Create Trio Folder and press Go
     

   • Loan Folder.

     Under Loan Folder Actions, under Trio, select Create Trio Folder
     

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Add Documents

Click Add Documents in the Trio Actions menu.

You may add documents to the Trio folder. There are two ways to add documents: Select the Browse for Document(s) or Fax Document(s) radio button.

A. Uploading documents

1. Select the Browse for Document(s) radio button.
   

2. Select the Document Type (required) and enter a Document Description (optional).

3. Click Browse and locate the file on your computer.

4. Repeat steps 2-3 for each document you would like to add. Click Add More to expand the page if needed.
   Note: click the next to any line item/document you wish to delete.

5. Click Finish/Add Documents to upload the browsed document(s).

For more info, see Trio: Add Docs.

B. Faxing documents

1. Select the Fax for Document(s) radio button.
   

2. Select the Document Type (required) and enter a Document Description (optional).

3. Repeat step 2 for each document you would like to add. Click Add More to expand the page if needed.
   Note: click the next to any line item/document you wish to delete.

4. Click Finish/Create Coversheets.

5. Print the coversheet(s) and place each document type coversheet over the respective document. Fax to: 888.550.TRIO (888.550.8746). For more info, see the complete fax instructions.

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Deliver to UW

1. Select Deliver to UW from the Trio Actions menu.
   

2. Choose a Storefront from the drop-down menu, if applicable.

3. Select the Investor location from the drop-down menu.
   Note: Since this is an electronic file delivery, the Investor location becomes your "electronic mailing label." This location replaces the traditional mailing label used to deliver hard copy loan files.

4. Optional: choose a facilitator or contract underwriter.

5. Click the checkboxes to select documents to be shared with the underwriter (click again to deselect).
   Notes: The Auto Added 1003 is selected by default.
   If the Trio Folder was created on a lender site, all documents will be shared with the UW.
   

6. Enter additional comments if desired. Comments are included on the e-mail notification to the Underwriter and are displayed in the Audit Trail.
   

7. This is the last chance to verify your contact information! All e-mails will be sent to the e-mail address displayed; changes must be made BEFORE delivering the loan. Click the user profile information link to update your contact information.

8. Choose optional Status Update items.
   

9. Click Finish/Deliver

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Lender Notification

1. An email notification is sent to the lender indicating that a loan has been delivered for underwriting once step 8 (above) is complete.

2. Embedded in the email is a link to the Trio folder.

3. The submitted documents are reviewed by the underwriter. The underwriter either returns the incomplete Trio folder, or informs the originator of the decision and/or conditions.
   

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Return Folder

If the originator delivers an incomplete Trio folder or delivers it to the wrong location, the lender may return the folder to the originator for additional processing. An email notification alerts the originator that the Trio folder was not accepted for underwriting.

1. The lender clicks Return Folder from the Trio Actions menu.
   
   

2. Instructions for the originator are entered in the comments section. Comments are included in the e-mail notification to the originator and displayed in the Audit Trail.

3. The originator receives an email notification indicating that the Trio folder has been returned and stating the reasons in the comments section.

4. The originator clicks on the embedded link to access the returned Trio folder.

5. The Trio status changes from "Delivered to UW" to "Processing." Contents of the Trio folder are unchanged.

6. The originator must add the appropriate documents and resend by selecting "Deliver to Underwriting".

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Submit Conditions

1. Underwriting reviews the submitted documents and sends you an email notification containing the UW decision.
   

2. A link to the Trio folder is embedded in the email.

3. Following receipt of the UW decision, you may add documents to satisfy underwriting conditions, etc. To send the UW an e-mail notification that all conditions documents have been added, add all documents to the Trio folder, then click All Conditions Added in the Trio Actions menu.

4. Type in comments for the underwriter, maximum 250 characters (optional).
   

5. Click Finish/Send E-mail. The Trio folder status updates to read All Conditions Added.
   

6. When the underwriter has completed the review, an e-mail notification containing the UW decision will be sent back to the originator.
   

7. The Order Status updates to read Approval - Final.
   

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