Tutorials

Our tutorials literally show you how to use certain eMagic products and features.

If you're new to eMagic, check out the Get Started section to see how to sign up, access lender sites, how to manage your account and get a walk-through of eMagic. If you'd like more information on the tools found in eDocs and MortgageApp, view the tutorials in the Products section.

Note: these are Flash files with audio and video components. We recommend viewing in IE 6.0 or higher.

ATTENTION: Please remember to turn up your speakers if you do not hear the tutorials.

Get Started

Sign Up for eMagic

Getting your login ID and password is the first step in using eMagic. Then, request access to eMagic-hosted lender sites where you can send your loans to.

Tutorial Running Time
Sign Up for eMagic 2:15 min
Create Loans

See the three most common ways to create loans in eMagic: keying it in from scratch, uploading the 3.2 DU file, and converting a lead into a loan.

Tutorial Running Time
Create Loans 1:22 min
For Originators: Working with eMagic Lenders

Starting August 22nd, you'll see a new workflow in originating loans and submitting them to your eMagic lenders. Watch this tutorial and you'll know everything you need about this new process.

Tutorial Running Time
Working with Lenders in eMagic
  • Create Loans
  • Navigate through Loan Folder
  • Order AU
  • Add Documents
  • Submit Loans to Lenders
  • Submit File Updates
6:25 min
Underwriting in eMagic

Starting August 22nd, lenders will experience a slightly new underwriting process. Watch this tutorial to find out the critical steps that have changed.

Tutorial Running Time
Underwriting in eMagic
  • Locate Loan
  • Navigate through Loan Folder
  • AU
  • Submitted Documents
  • Data/Underwriting Updates
9:07 min

top

Administrator Roles

As your company's eMagic Administrator, you have the power to administer other users' accounts. This session lists various special roles that you have the authority to do.

Tutorial Running Time
Administrator Roles
  • Add new users
  • Control users' access rights
  • Delete users
  • Unlock users
  • Requesting access to eMagic lenders
5:16 min

top

Products

eDocs

Take control of your loan docs, increase security and quicken turnaround time by incorporating what you've learned in this tutorial. It's recommended to view the Working with Lenders in eMagic tutorial first.

Tutorial Running Time
eDocs
  • Build a loan folder
  • Share documents
  • Gather eConsent
7:58 min

top

Message Center for Your Customers

Do your customers need to see how Message Center works? Send them the link to this easy tutorial and watch them become Message Center experts.

Tutorial Running Time
Message Center for Your Customers
  • What is Message Center
  • Account Set-up
  • Access Messages
  • View/Upload/Fax Documents
  • Reply to Messages
5:38 min

top