Site Map
This handy Training Resource Grid shows you what topics are available in various formats. Use the links to navigate to a specific section of the site. Click on the webinar icon for an online class. Click on the tutorial icon to view a quick video of the topic.
| Getting Started
Everything you need to know to start using eMagic. |
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Instructional Link |
Webinar  |
Tutorial  |
| Overview | |
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| Start-up Checklist | ||
| Sign up | |
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| Site Authorization | |
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| Lender-specific codes/data | ||
| Credit Provider Account Number/password | ||
| Freddie Mac TPO Sign up Process | ||
| TPO Number and Password | ||
| TPO Lender Association | ||
| Login ID and Password Information | ||
| Get a Login ID and Password | ||
| First Time Login | ||
| Change your Login information | ||
| Forgot Login ID/Password | ||
| Locked Account | ||
| Site Access | ||
| Create Loans | |
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| Tour the Loan Folder | ||
| FREE Training | ||
| Loan Tools and Resources | ||
| Underwriter Info | ||
| Contact Info | ||
| Create Loans
How to get your loan onto eMagic.com or an
eMagic-hosted lender site. |
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|---|---|---|
Instructional Link
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Webinar |
Tutorial |
| Overview | |
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| Copy a Loan | ||
| From Lead Manager | ||
| Upload Loan to eMagic | ||
| Key in Loan in eMagic | ||
| From your Myers site | ||
| From your LOS | ||
| From DU on the Web | ||
| Order Services
How to order services on eMagic.com, from the basic process to |
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Instructional Link
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Webinar |
Tutorial |
| Overview | |
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| Vendor List | ||
| Vendor Sign up | ||
| Automated Underwriting (AU) | ||
| DU (Desktop Underwriter) | ||
| DO (Desktop Originator) | ||
| LP.com (Loan Prospector) | ||
| Credit | ||
| Flood | ||
| Mortgage Insurance | ||
| Products & Pricing | ||
| Contact Vendor Support | ||
| Products
Learn how to use eDocs, MortgageApp, the Website Package and other eMagic products and features. |
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Instructional Link
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Webinar |
Tutorial |
| Overview | |
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| Standard Package | |
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| eDocs Package | |
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| MortgageApp Package | ||
| Website Package | |
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| Manage Account
Managing your eMagic account for individual users and eMagic Account Administrators. |
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|---|---|---|
Instructional Link
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Webinar |
Tutorial |
| Overview | ||
| Users |
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| eMagic Administrator — Originator | |
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| eMagic Administrator — Investor | ||
| Access Level Definitions | ||
| Add User — Originator | ||
| Add User — Investor | ||
| Corporate Profile | ||
| Stacking Order Templates — Originator | ||
| Stacking Order Templates — Investor | ||
| Templates | ||
| Stacking Order Templates — Originator | ||
| Stacking Order Templates — Investor | ||
| Products and Billing | ||
| Billing Contacts | ||
| Sites/Storefront | ||
| Vendor Services | ||
| Loan Tools
Tools and Resources to help you process loans on eMagic. |
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Instructional Link
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Webinar |
Tutorial |
| Overview | |
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| Tools Tab | ||
| Reports | ||
| Calculators | ||
| Loan Forms | ||
| Manage Account | ||
| Additional Resources | ||
| Investor Information
Information for Investors/Lenders with eMagic sites or storefronts. |
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Instructional Link
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Webinar |
Tutorial |
| Overview and eMagic contacts | |
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| eMagic Account Administrators | ||
| Administrator Guide | ||
| Change Administrator Request Form | ||
| Authorization Level Definitions | ||
| Underwriters | ||
| Trio for Underwriters | |
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| Contract Underwriters | ||
| Trio for Contract Underwriters | |
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| UW Resources | ||
| Fannie Mae UW Guidelines | ||
| Freddie Mac UW Guidelines | ||
| Contact Information |
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|---|---|---|
| Contact customer service | ||
| Live Chat | ||
| Live Remote Assistance | ||
| Vendor contact information | ||