Site Map

This handy Training Resource Grid shows you what topics are available in various formats. Use the links to navigate to a specific section of the site. Click on the webinar icon for an online class. Click on the tutorial icon to view a quick video of the topic.

Getting Started

Everything you need to know to start using eMagic.

Instructional Link
Webinar
live
Tutorial
Video
Overview    
Start-up Checklist    
Sign up  
Video
Site Authorization  
Video
Lender-specific codes/data    
Credit Provider Account Number/password    
Freddie Mac TPO Sign up Process    
TPO Number and Password    
TPO Lender Association    
Login ID and Password Information    
Get a Login ID and Password  
First Time Login    
Change your Login information    
Forgot Login ID/Password    
Locked Account    
Site Access    
Create Loans  
Video
Tour the Loan Folder    
FREE Training    
Loan Tools and Resources    
Underwriter Info    
Contact Info    

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Create Loans

How to get your loan onto eMagic.com or an eMagic-hosted lender site.

Instructional Link
Webinar
live
Tutorial
Video
Overview  
Video
Copy a Loan    
From Lead Manager    
Upload Loan to eMagic    
Key in Loan in eMagic  
Video
From your Myers site    
From your LOS    
From DU on the Web    

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Order Services

How to order services on eMagic.com, from the basic process to
service-specific details.

Instructional Link
Webinar
live
Tutorial
Video
Overview    
Vendor List    
Vendor Sign up    
Automated Underwriting (AU)    
DU (Desktop Underwriter)  
Video
DO (Desktop Originator)    
LP.com (Loan Prospector)  
Video
Credit    
Flood    
Mortgage Insurance    
Initial Disclosures    
Products & Pricing    
Contact Vendor Support    

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Products
Learn how to use MortgageApp, eMagic Suite, Trio File Manager and other eMagic products.
Instructional Link
Webinar
live
Tutorial
Video
Overview    
eMagic Suite
live
 
MortgageApp
live
Video
Contact and Lead Manager
live
Video
Trio
live
Video
eMagic Message Center
live
Video
Trio
live
Video
Trio for Originators
live
 
Trio for Underwriters    
Trio for Contract Underwriters    
FAQs    
Trio File Manager
live
Video
Pipeline Activation and Expiration  
Video
Copy a Loan  
Video
Initial Disclosures  
Video
Order Docs    
GFE    
Closing Cost Template    
Corporate Profile    

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Manage Account

Managing your eMagic account for individual users and eMagic Account Administrators.

Instructional Link
Webinar
live
Tutorial
Video
Overview    
Users
   
eMagic Administrator - Originator    
eMagic Administrator - Investor    
Access Level Definitions    
Add User - Originator    
Add User - Investor    
Corporate Profile    
Company - specific information for WKFS Initial Disclosures    
Stacking Order Templates - Originator    
Stacking Order Templates - Investor    
Templates    
GFE Closing Cost    
Stacking Order Templates - Originator    
Stacking Order Templates - Investor    
Products and Billing    
Order Products    
Billing Contacts    
Sites/Storefront    
Vendor Services    

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Loan Tools

Tools and Resources to help you process loans on eMagic.

Instructional Link
Webinar
live
Tutorial
Video
Overview
live
 
Tools Tab    
Reports    
Calculators    
Loan Forms    
Manage Account    
Additional Resources    

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Training

FREE Training is available to help you use eMagic sites.

Overview    
Webinars    
Tutorials    
eTAC    

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Myers Website

Information on and support for your Myers website.

Instructional Link
Webinar
live
Tutorial
Video
Overview    
Myers Support    
Myers Websites    
Sample Myers Websites    
Contact Myers    

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Investor Information

Information for Investors/Lenders with eMagic sites or storefronts.

Instructional Link
Webinar
live
Tutorial
Video
Overview and eMagic contacts    
eMagic Account Administrators    
Administrator Guide    
Change Administrator Request Form    
Authorization Level Definitions    
Underwriters    
Trio for Underwriters    
Contract Underwriters    
Trio for Contract Underwriters    
UW Resources    
Fannie Mae UW Guidelines    
Freddie Mac UW Guidelines    

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Contact Information
Contact customer service    
Live Chat    
Live Remote Assistance    
Vendor contact information    

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