Document Status | eConsent Status | Message Center Tab

Document Status

1. The Trio Folder indicates which documents you requested via Message Center in the Doc Status column. The status will remain "Requested" until you or the Message Center recipient send the documents back, at which time, the status will change to "In Folder."
   
   

2. The documents that you request signatures for are combined into a single Doc Type: Signature Package. To view the documents within the Signature Package, return to the Message Center, locate the corresponding loan, and view the Signature Package.
   
   Note: The documents will appear in the same order as the Trio Stacking Order template you applied to the Trio folder.

3. Once you receive the signed Signature Package, you may separate the Signature Package into individually signed documents by clicking on the wrench icon.
   

eConsent Status

The eConsent Status for the loan displays on the Loan Folder page, showing whether or not the eConsent request has been Requested, Accepted or Declined.

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Message Center Tab

Once you post a message via the Message Center, a Message Center tab appears on the corresponding loan's Trio Folder. Choosing the recipient (borrower, title company, etc.) in the drop-down menu displays a summary of the documents you shared or requested with that Message Center user.

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