Investor Access Level Definitions
Close Window
Go Back
Print this page

As the eMagic Account Administrator, you grant access levels for each user profile on an individual storefront/site basis (i.e. a user may have Standard access to Storefront A, but Reporting access for Storefront B).

Users with this Access Level... ...can perform these tasks
Standard
Note: This is the default access level given to users.
  • Access loans in Loan Manager
  • Create new loans (browse or key in from scratch)
  • Order services on new loans or existing loans in Loan Manager
  • Create a Trio folder*
Pipeline Manager - View Only
Note: View Only users may not create new loans, order new/resubmit services, change data or add documents to a Trio folder*.


  • View all loans and services ordered from designated storefront(s) in Pipeline Manager and Loan Manager.
Pipeline Manager - View and Edit
  • All Standard access tasks
  • View all loans and services ordered from designated storefront(s) in Pipeline Manager
  • Place loans on hold
  • Copy loans
  • Work with Trio loans*
Originator Authorization
Note: Users must have this access level to unauthorize originators for a storefront/site.
  • All Standard access tasks
  • View list of originators in eMagic platform
  • Authorize/unauthorize users for storefront(s)
Reporting
  • All Standard access tasks
  • Download loan and service data for loans submitted via designated storefront(s) in Pipeline Report
  • View summary data of loans and services submitted via designated storefront(s) in Transaction Summary
  • View Trio Activity report*
Storefront Customization
  • All Standard access tasks
  • Modify the order of services listed on designated storefront(s)
Facilitator Assignment*
Note: A user must also have Pipeline Manager access (View Only or View and Edit) in order to assign loans for contract underwriting.
  • All Standard access tasks
  • If the designated storefront(s) are enabled for Facilitator Assignment, users with this access level can assign loans to active contract underwriting organizations
Edit Templates
  • All Standard access tasks
  • Create new and edit existing templates in the eMagic system
Trio Administrator*
  • All Standard access tasks
  • Has the ability via Custom Trio to change the names of document types and their order within the dropdown
View Contacts*
  • All Standard access tasks
  • Access to Contact Manager and Lead Manager

*Must be enabled on the site in order to perform these functions.

top